• that the General Terms of Sale define the procedure for ordering, payment, delivery and return or complaint of products offered on the websitewww.cu-blue-lamps.rs;
• that the sale of products via the website www.cu-blue-lamps.rs is performed by EUCOM Ltd. production, trade and services company, 11070 New Belgrade, Milutin Milankovic 25v, company number: 17168444, VAT number: 100388376, tell: +38111 4427300 on working days from 8 am to 4 pm, e-mail for filing a complaint is: cu.blue.lamp@gmail.com;
• that according to the law, purchases through our sales websitewww.cu-blue-lamps.rs are considered distance selling;
• that the products sold via the website www.cu-blue-lamps.rs • have the properties necessary for the regular use of this type of product in accordance with its purpose defined in the declaration;
• that the basic features of the product can be found on the websitewww.cu-blue-lamps.rs;
• that the selling price of the product is indicated with each product, including value added tax (VAT) and they are expressed in Serbian dinars (RSD);
• that the conformity of the product in the contract is determined exclusively according to the properties and purpose of the product as it is defined by the corresponding declaration;
• that instructions on how to order products in the online storewww.cu-blue-lamps.rs you can see here;
• that the minimum order amount is RSD 1,500.00;
• that the text of the Distance Selling Agreement can be downloaded here;
• if we are not able to deliver all the ordered products, we will deliver the available of the selected products, about which we will notify you by e-mail;
• that we deliver the ordered products by the courier service only on the territory of the Republic of Serbia and to the address left during the ordering for the delivery of the ordered products, in the manner and within the deadlines as defined here;
• that the price of the delivery service of the ordered products is displayed during the ordering and that the consumer can see the amount of delivery costs by clicking on the ESTIMATION button before confirming the order in the BASKET section;
• that the consumer pays for the products he buys via the websitewww.cu-blue-lamps.rs cash on delivery at the time of delivery or electronically by card payment;
• that the consumer, when creating an order form by pressing the CONFIRM ORDER button, assumes the obligation to pay and take over the ordered products;
• that in case that the consumer finds that the product he ordered was not received, but another product, the consumer has the right to replace the product within 14 days for the ordered product, as defined here;
• that for products ordered via www.cu-blue-lamps.rs the consumer has the right to file a complaint. You can find the manner and procedure of filing a complaint here and you can download the complaint sheet here;
• that in case of product complaint he is obliged to call the DExpress courier service on the phone number +38111 331 33 33 in order to pick up the complained product at the expense of EUCOM Ltd. production, trade and services company;
• that in case of receipt of the product the consumer does not want to keep it, has the right to withdraw from the contract and refund in the amount of the paid purchase price for the products in question, within 14 days in the manner defined here. You can download the statement on withdrawal from the distance sales contract here;
• that the complete content on the website www.cu-blue-lamps.rs uch as pages, design elements, texts, photographs, logos, names and software is the property of EUCOM Ltd. production, trade and services company and cannot be used without prior consent. All information available on the website www.cu-blue-lamps.rs • is for informational purposes only, may not be used for commercial purposes or distributed to third parties.

EUCOM Ltd. production, trade and services company reserves the right to make changes and amendments to these General Terms of Sale without prior notice.

Sincerely,
EUCOM Ltd. production, trade and services company